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À bord

You’ll spot our coaches due to their distinctive blue and yellow branding.


Though sometimes we may use a subcontracted coach (or bus), but they'll have a sign in the windscreen/dash area and the driver will make an announcement letting you know it's our service. If you're still unsure though, the driver will be happy to help.


megatrain services are operated by our partner East Midlands Railway and carry their own branding.


megabusplus is a coach and train combination, where passengers will transfer to an East Midlands Railway on journeys to and from London.

Sure. You can bring cold food, cold drinks and hot drinks that have a lid on. Pour des raisons de sécurité, les plats chauds ne sont pas autorisés à bord de nos autocars.

Most of our coaches have free Wi-Fi, on board charging points, air-con and an onboard toilet. These are subject to availability and connection.


Les services megatrain sont proposés via Abellio, les services ferroviaires étant assurés par East Midlands Railway. These modern trains are air-conditioned and have on board toilets and refreshment facilities available on most services. Aucun arrêt de confort ne sera effectué par les services de megabus.com.

We try to make sure that all megabus journeys are operated by coaches that have on board toilets.

Wi-Fi and charging points are subject to availability and connection. We won't be able to give refunds if Wi-Fi and/or charging points are unavailable.


Les services megatrain sont proposés via Abellio, les services ferroviaires étant assurés par East Midlands Railway.

We're a big lover of animals. But we're unable to carry dogs or other animals, with the exception of trained assistance dogs that allow disabled customers to perform necessary activities. Les chiens d'assistance doivent être correctement attachés et sous le contrôle direct permanent du client.

All young persons must travel accompanied on megabus who are aged

• elles ont 14 ans ou moins le jour du voyage

• elles ont 15 ans ou moins lors d'un trajet de nuit

We don't assume any duty of supervision for young people travelling on our services. Young people under 18 travelling alone can't book journeys involving a change of coach, travel any time between midnight and 05:00 - or international travel.

Pour les voyages entre 05:00 et minuit

  • a maximum of one child, aged 3 years old or under, can travel for free on megabus day services only with each fare paying adult. They aren't guaranteed a seat unless a journey has been booked for them. Children travelling for free can't occupy a seat if it's needed by a a fare paying passenger. 
  • Les enfants âgés de moins de 14 ans (compris) doivent voyager avec un passager âgé d'au moins 16 ans.
  • young people aged between 15 and 17 years inclusive may travel without an adult only if a person with parental authority has confirmed in writing to megabus that the minor may do so, is able and equipped to make the journey in question, alone and without supervision.

Pour des voyages entre minuit et 05:00

  • Un maximum d'un enfant, âgé de 3 ans ou moins, peut voyager gratuitement avec chaque adulte payant. They aren't guaranteed a seat unless a ticket has been brough for them. Children travelling for free can't occupy a seat if it is needed by a fare-paying passenger.
  • Les enfants âgés de moins de 15 ans (compris) doivent voyager avec un passager âgé d'au moins 18 ans.
  • young people aged 16 or 17 years may travel without an adult, but only if a person with parental authority has confirmed in writing to megabus that the minor may do so, is able and equipped to make the journey in question, alone and without supervision.

 

Les jeunes personnes voyageant seules doivent systématiquement disposer d'une lettre d'autorisation à bord des autocars megabus. Celle-ci doit, sur demande, être présentée avec le numéro de réservation au chauffeur ou à tout représentant de megabus, lors de l'accès à bord.

Si vous ne trouvez pas de réponse à votre question, veuillez nous écrire par e-mail à l'adresse :  

 [email protected] and we'll aim to get back to you within 72 hours.

If your query is about an existing megabus booking, please remember to give us your booking reference number when you first contact us.